Shipping policy
Local Shipping (Nationwide – Philippines Only)
We offer multiple shipping options across the Philippines via trusted courier partners.
FREE Nationwide Shipping for Orders ₱2,000 and Above!
Once your cart total reaches ₱2,000 or more, shipping is automatically FREE — no code needed.
Shipping Fees
Orders below ₱2,000 will be charged a flat shipping fee depending on the delivery area:
| Location | Shipping Fee |
|---|---|
| NCR | ₱79 |
| Luzon | ₱153 |
| Visayas | ₱181 |
| Mindanao | ₱200 |
Cash on Delivery (COD)
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COD is available nationwide for eligible orders.
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COD transactions are fulfilled exclusively through our partner courier, GoGo Xpress.
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Customers are encouraged to prepare the exact amount upon delivery to ensure smooth transactions.
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Please note: Refusal to accept confirmed COD orders may limit your eligibility for future COD payments.
Processing & Dispatch
📌 Order processing and courier pickup are only every Tuesday, Wednesday, and Thursday.
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If you place your order Friday–Monday, it will be prepared starting Tuesday and picked up by the courier on the next day.
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If you place your order on Tuesday, it will be prepared and picked up by courier on Wednesday.
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If you place your order on Wednesday, it will be prepared and picked up by courier on Thursday.
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If you place your order on Thursday, it will be prepared and picked up by courier on Tuesday (depending on courier schedule).
✉ Once your order has been picked up, you will receive an email with your tracking number.
Estimated Delivery Times
All orders ship from Cainta, Rizal. Estimated arrival time after dispatch:
| Delivery Area | Estimated Arrival |
|---|---|
| Metro Manila | 3–5 business days |
| Greater Luzon | 5–7 business days |
| Other Luzon | 7–10 business days |
| Visayas | 10–14 business days |
| Mindanao | 14–17 business days |
🛣 Please note: delivery times may vary depending on local conditions, courier capacity, and holidays.
Delays Due to Calamities or Unforeseen Events
In case of typhoons, floods, or other regional issues, delivery may be delayed.
We’ll update you via email or SMS if delays occur.
Returns & Exchanges
While shipping to you is free for qualifying orders, return or exchange shipping (if applicable) is the customer’s responsibility.
📏 We recommend reviewing our Size Guide before ordering to ensure a great fit.
Need Help?
Contact us anytime:
📧 support@salute-official.com